Shipping policy

Shipping Policy

At Dolce Doré, we strive to ensure your order is delivered as smoothly as possible.

Processing & Shipping

All orders are processed within a standard handling timeframe. Shipping times may vary depending on destination, carrier, and customs processing.

Duties, Taxes & Fees

All customs duties, import taxes, brokerage fees, and any additional charges imposed by local authorities are the sole responsibility of the purchaser. Dolce Doré does not cover or reimburse duties, taxes, or fees applied to international or domestic shipments.

Customs & Delays

Dolce Doré is not responsible for delays caused by customs clearance processes or carrier-related issues once the order has been shipped.

Refused or Undeliverable Packages

If a shipment is refused or returned due to unpaid duties, taxes, or fees, the purchaser will be responsible for any return shipping costs, and original shipping fees are non-refundable.

Order Tracking

Once your order has shipped, you will receive tracking information via email.